A) Pen Buying Guide
Whether you’re a first-time buyer, a pen enthusiast, an experienced pen collector or a pen expert, we’re committed to helping you to find the perfect pen.
Type of Pens & Comparison
1) FOUNTAIN PEN:
- Wet Ink
- Use Bottled Ink (with Converter) or use Ink Cartridge (Ink Tube)
- Provides a Unique & Luxuriously Fluid Writing Experience
- Favourite pen type for Collectors
- Opening Mechanism: Uncap to Write
- Multiple Nib Size (EF/F/M/B) Options for Various Writing Tasks:
- Signing (Nib M (Medium) / B (Broad)
- Normal Writing (Nib Size : EF (Extra Fine) / F (Fine) / or M (Medium)
- Cursive Writing (Nib Size: B (Broad) or Bigger Size Nib Oblique Writing (if Available)
2) ROLLERBALL PEN:
- Wet Ink (Refill)
- Primarily for Signing & Premium writing experience
- Opening Mechanism: Uncap to Write
3) BALLPOINT PEN:
- Dry Ink (Refill),
- Primarily for Day-to-day Writing
- Opening Mechanism: TWIST to Open (OR) CLICK to Open
Nib Sizes are Various Sizes according to Brands
EF = Extra Fine
F = Fine
M = Medium
MF = Medium Fine
NMF = Nagirah Medium Fine
B = Broad
BB = Double Broad / 2B or EB
BBB = Triple Broad / 3B or EEB
Z = Zoom
S = Stub / Stub or ST
OM = Oblique Medium
OB = Oblique Broad
MS = Music / Manuscript
A ("Anfänger" = beginner)
Italic / Calligraphy = IF,
IM, IB, 1.1mm, 1.5mm, 1.9mm
LH = Left-Hand : Pelikan
MK = Medium Kursive / Rounded
Music = Type of Stub or Italic Nib
Zoom = Special nib made by Sailor
ROM = Reverse-Oblique Medium
B) Shipping Information
Are you Personalising (Engraving) your Item?If yes, this can add 2-3 working days processing time to your order.
Option for FAST PROCESSING / Urgent Order is available. Price is displayed during checkout
I) Within Peninsular Malaysia
We use NEXT-Day Delivery package for all our courier companiesOnce we have shipped out your order, in the best case scenario, the courier company may be able to delivery it by the end of next dayOtherwise, expect 2-3 days for the courier to deliver it to you
II) East Malaysia (Sabah/Sarawak)
Please expect up to 7-10 working days delivery timeIn best case scenario, you may receive in 4-5 days
III) Which Courier Company do you use?
Within Malaysia, we usually use DHL eCommerce, J&T Express, PosLaju.Courier company used is subject to change and is determined by our fulfilment team
I) Worldwide Shipping
We only ship with TRACKED Express courier worldwide (DHL Express/FedEx)Best case: 3-5 working daysAdditional delays may occurs if the package is held with your local customs or unexpected courier delaysInternational Orders may encounter additional brokerage fees, customs fees, duties, local taxes or other country-specific fees. Please check with your country's customs office for more details. KSGILLS.com is not responsible for these additional fees, they are the responsibility of recipient. When you buy from us, you pay only the price of the items in your order and the shipping fee. Any additional charges come directly from your domestic government.It is the customers' responsibility to take care of any taxes or import fees.We cannot change the value of items purchased to avoid tariffs or taxes.
We usually have an ongoing FREE Shipping Promotion within Malaysia above a certain order value. Orders below that value will be charged for shipping. Shipping cost is displayed during checkout. Refer to KSGILLS.com homepage for free shipping criteria. All international shipping are charged a flat rate. Shipping cost is displayed during checkout. We will not subsidise international shipping charges.
Yes! We only shipped by tracked shipping methods. Once your order is shipped, you will receive a tracking link via Email & SMS. Click the link to view the movement of your order
Please email us at firstname.lastname@example.org (OR) WhatsApp +6016-269-1941 immediately if you realise that you gave us the wrong shipping address or you would like to change it — if it hasn't shipped yet, we should be able to correct it before it goes out the door.
If your order ships and ends up being returned to us, then you are responsible for paying the cost of shipping again to resend it to you.
If your order ships to an incorrect address and is not retrievable, unfortunately we are not responsible and cannot offer reimbursement.
C) KSGILLS.com Order Guide
How to Order Pen with Engraving (Personalisation)? 📝
How to Send a Suprise Gift? 🎁
Looking to send a gift to a friend/family corporate or colleagues?
Here is a guide on how to send a surprise gift to your recipient